Privacy Policy

WagDesk ("WagDesk," "we," "us," or "our"), operated by Forva Systems LLC in Missouri, USA, provides AI-powered business automation software for dog groomers. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.

1. Information we collect

We collect information you provide directly (name, business name, email, phone, billing details), information generated by your use of the service (call summaries, message logs, dashboard activity), and standard technical data (IP address, browser type, device identifiers, cookies).

2. How we use information

We use your information to provide and improve the service, set up and operate your AI receptionist and automations, process payments, communicate with you, prevent fraud, and comply with legal obligations.

3. Sharing of information

We share information with trusted service providers (such as telephony, SMS, email, payment processing, and AI infrastructure providers) strictly to operate the service. We do not sell your personal information.

4. Cookies

We use cookies and similar technologies to operate our website, remember preferences, and analyze traffic. You can control cookies through your browser and our cookie banner.

5. Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure.

6. Data retention

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Contact us at phil@wagdesk.com to exercise these rights.

8. Children

WagDesk is not directed to children under 13 and we do not knowingly collect personal information from children.

9. Changes

We may update this Policy from time to time. Material changes will be communicated via email or in-app notice.

10. Contact

Questions? Email phil@wagdesk.com. Forva Systems LLC, Missouri, USA.