Every tool your grooming business needs — all in one place
Built specifically for dog groomers. Not generic software with a pet logo slapped on it.
AI Phone Receptionist
A friendly AI that picks up every call 24/7 in your business's name, books appointments, and answers common questions. Sounds warm, never tired, never rushed.
- Books appointments directly into your calendar
- Handles pricing, services, and FAQ questions
- Texts you a clean summary of every call
In the wild
"It's 11pm on a Sunday. A new client calls about their golden retriever's first groom. Your AI answers, books the appointment, and texts you a summary. You find out in the morning."
Missed Call Text-Back
If a call somehow slips through, WagDesk automatically texts the caller within 2 minutes so they never feel ignored — and never have time to call your competition.
- Auto-sent within 2 minutes of any missed call
- Personalized with your business name and voice
- Captures the booking before they move on
In the wild
"You're elbow-deep in shampoo. A call rings out. 90 seconds later your client gets a friendly text: 'Hi! This is Sarah from Bark & Bubbles — sorry I missed you. What can I help with?' She books for Friday."
Lead Follow-Up Sequences
Every new inquiry receives an automated sequence of SMS and email follow-ups, so cold leads warm back up without you lifting a finger.
- Multi-step SMS + email sequence
- Stops automatically when they book
- Friendly tone — never spammy
In the wild
"A new lead asks about deshedding for her husky. She doesn't reply right away. Two days later WagDesk sends a gentle nudge with a booking link. She books that night."
Google Review Automation
After every appointment, WagDesk asks the client for a Google review automatically — turning your great work into the social proof you deserve.
- Sent at the perfect moment after service
- One-tap link to your Google profile
- Watch your rating climb month over month
In the wild
"You finish a beautiful poodle cut on Tuesday afternoon. By Wednesday morning, the owner has left a 5-star review without you ever needing to ask."
Client Reactivation Campaigns
Past clients who haven't booked in 6–8 weeks get a friendly nudge — bringing back revenue you'd otherwise lose to forgetfulness.
- Automatic detection of lapsed clients
- Warm, personal-sounding messages
- Often pays for the whole month in a single week
In the wild
"A regular hasn't booked in 7 weeks. WagDesk pings her: 'Hi Jen — Bella's probably ready for a freshen up! Want to grab Saturday?' She replies yes within an hour."
Appointment Reminders
Automated reminders 24 hours and 2 hours before every appointment — slashing no-shows and last-minute cancellations.
- Two timed reminders per appointment
- Clients can confirm or reschedule with one tap
- Reduces no-shows dramatically
In the wild
"Your 9am Saturday client gets a reminder Friday evening and another at 7am. She arrives on time with a happy, freshly-walked dog. Your day flows."
Real-Time Reporting Dashboard
A simple dashboard that shows calls captured, leads created, reviews earned, and bookings made — updated in real time.
- See exactly what WagDesk did for you today
- Track revenue saved from captured calls
- No spreadsheets, no guesswork
In the wild
"Sunday morning coffee. You open the dashboard: 14 calls captured, 6 new bookings, 3 reviews earned this week. WagDesk paid for itself in a day."